Revocare prioritizes protecting patient information and ensures full compliance with the Health Insurance Portability and Accountability Act (HIPAA). The organization maintains a comprehensive data privacy policy designed to safeguard confidential electronic Protected Health Information (ePHI).
- Employee Training — All Revocare employees receive rigorous HIPAA training during onboarding, with continuous education on regulatory changes and security best practices.
- Technical Safeguards — We employ encryption technologies, enforce strict access controls limiting data to authorized personnel, and conduct regular security audits.
- Disaster Recovery — We implement robust contingency plans and business continuity protocols to maintain service provision and HIPAA compliance during emergencies.
- Compliance Team — A dedicated compliance team monitors adherence through regular audits, risk assessments, and internal reviews.
Mobile Messaging (SMS) Privacy Policy
Information Collection: Phone numbers and message history are collected when users opt into SMS services.
Usage: Information is used exclusively for appointment reminders, updates, and requested communications.
Third-Party Sharing: Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Types of Communications
- Day-to-day business updates
- Follow-up messages
- Customer inquiries and support
- Medical revenue cycle management updates
Message Frequency: Up to 2 SMS messages weekly, varying by communication type.
Opt-In Methods: Online form submission.
Opt-Out Methods: Reply "STOP" to any message or contact Revocare directly.
Help: Reply "HELP" or visit www.revocares.com.
Standard Disclosures: Message and data rates may apply; opt-out available anytime.